Frequently Asked Questions About Advantage Program

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How do I create an account?

Click the log in link at the top of the page. Click “Create An Account” in the new customer section. Fill out the form and submit your information and you’re in!

How do I get 20% off my returning customer discount?

As an Advantage member, you are eligible to receive a 20% discount off the listed price of any non-replacement product on our website. To redeem, you must be logged in to your account. The discount is automatically applied and the Advantage Program member price is shown in red on each product page.

You are also eligible to receive 20% off site-wide once you have registered your BodyGuardz case or BodyGuardz screen protector under the Advantage Program.

How does the 30-day return policy work?

All products purchased directly from BodyGuardz come with a 30-day return policy. Within 30 days of receipt of an order, you may return products purchased directly from BodyGuardz for a refund. Standard return policy details apply. To learn more about our return policy, Click Here.

Products that have not been purchased directly from BodyGuardz are subject to the return policies of the seller. Please consult with your seller concerning its return/refund policies and procedures.

What is a lifetime replacement?

All BodyGuardz screen protector products are designed to be durable, but with wear and tear, may need to be replaced. Free replacements are available for all screen protectors for the lifetime of your product once you have registered your screen protector/full-body skin with BodyGuardz. A small shipping fee will be applied. The lifetime of the product is defined as two (2) years from the date of purchase of your original screen protector/full-body skin by the original, end-user purchaser.

To order a replacement screen protector product, click here and follow the instructions.

Do your cases have any warranties?

Yes. For complete limited warranty terms, please Click Here.

How can I get your exclusive offers?

Throughout the year, we offer additional discounts that are exclusive to our Advantage Program members. We are dedicated to ensuring that all the devices you currently own, as well as those you will purchase in the future, are protected by one (or more) of our products. You must be an Advantage Program member in order to receive these offers.

Why can't I order more than one replacement?

Only one screen protector/full-body skin replacement per order is allowed. You will need to decrease the quantity back to one and then you will be able to check out. If you need to order multiple replacements, simply place multiple orders.

Do I have to send my old screen protector/full-body skin back once I receive my replacement?

Yes. Once you receive your replacement product, return your original screen protector/full-body skin in the envelope provided by BodyGuardz that is included with your replacement product. We recommend adding tracking to your shipment, as you are required to confirm your original screen protector/full-body skin has been returned to us. Remember, if you do not return your original screen protector/full-body skin within 60 days of receipt of your replacement screen protector, you will be charged full price for the product.

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