I knew very little about BodyGuardz screen protectors before upgrading to my 17 Pro Max. My AT&T local store turned me onto the product. I had an issue with my first protector breaking when my iPhone 📱 fell off my nightstand, but it was a design issue with my original phone case. The area by the photo button was poorly designed. I replaced my case and received my warranty replacement protector (which I had also upgraded from the original red light design to the red light safety screen protector version). I absolutely love this product and BodyGuardz customer service is everything advertised and then some! I highly recommend this product and more so the company!