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Pricing and Billing FAQs

When will my credit card be charged?

Your credit card will be charged when your order is shipped.

I need a copy of my receipt/invoice.

Click the 'Log In' link on the top of the page. Once you are signed into your account you should be directed to the Dashboard for your account. Click on the order you would like to print the invoice for and view the order. Once you are in the order click on the ‘Print Order’ at the top of the page.

When will my credit appear on my credit card?

Credits usually take 7-10 business days from the time we receive your item(s).